Terms & Conditions in short
- By ordering any of our products, you agree to be bound by these terms & conditions.
- By placing an order at this site, you warrant that you are at least 18 years old or have parents’ permission to buy from us.
- All personal information you provide us with or that we obtain will be handled by Foxy Paws as responsible for the personal information.
- Events outside Foxy Paws’ control shall be considered force majeure.
- The price applicable is that set at the date on which you place your order.
- Shipping costs and payment fees are recognized before confirming the purchase.
- Card information is transmitted over secure SSL encryption and is not stored.
- Please note that local charges may occur.
- Foxy Paws reserves the right to amend any information without prior notice.
Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Foxy Paws, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at this site for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
All personal information you provide us with or that we obtain will be handled by Foxy Paws as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Foxy Paws and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Foxy Paws to delete or correct the information held about you. By accepting the Foxy Paws Conditions, you agree to the above.
Events outside Foxy Paws’ control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Foxy Paws is released from their obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
The price applicable is that set at the date on which you place your order. If you for some reason forget or can’t figure out how to use a coupon code, and you complete your order, you need to cancel your order and make a new one. We can not refund you for this, once the order has gone through.
You’re welcome to place multiple orders with us. If you do, we reserve the right to pack and send the orders together in the same package, but we can not refund shipping charges, as they apply to each order.
You may contact us upon ordering if you want to add to an exciting order.
Shipping and handling time
We strive to get your orders out as soon as possible, as we know how impatient the wait can be once you’ve placed your hard earn cash on an order. However, please allow 10 working days handling time and added the shipping time for your country before contacting us regarding this.
Please see ‘Shipping and Returns‘ for more info on shipping time.
We use our national postal service for sending.
If you regret your order
It’s perfectly okay to regret a buy!
You are able to cancel your order within 1 hour upon placing it, unless you’ve already received a shipping notice. After this time, or after receiving a shipping notice, you need to send back your order if you regret. If we have not yet shipped it, we will deduct a handling fee, which is currently 35 DKK.
Please look at ‘Shipping and Returns‘ for more information.
When you receive your order, you have to make sure everything is right and that it contains all of the items you’ve paid for. If not, please contact us as soon as possible, either through the shop or directly at firstname.lastname@example.org
If you regret your buy after you’ve received it, you are welcome to return the items within 14 days upon receiving. Items need to be unused and in good condition. Please send us an e-mail before sending anything back to get specific return information.
We reserve the right to withhold your refund if it is clear that the product has been used in any way.
If you don’t pick up your order
If you don’t pick up your order within 14 days, and it gets sent back to us, we reserve the right to charge a handling fee as well as the return shipment costs.
All products remain Foxy Paws’ property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from this site.
This site only accepts payment through PayPal. When you give out your credit card information it is not stored on this site.
Due to how PayPal works, your payment will be made promptly, even before the order has gone out. We do not have any influence on this. If you experience any issues regarding your purchase you can file a PayPal claim to get your money back.
Local Taxes & Import duties
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use Foxy Paws’ website without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On this website we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
Foxy Paws reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Foxy Paws has the right to cancel the order and refund any amount paid in the best way. Foxy Paws shall also notify the customer of equivalent replacement products if available.